In plain words

Delivery is £5.99 to any UK address, and free on orders over £25. Orders are dispatched within three working days by tracked post. We do not ship outside the UK yet.

If something arrives damaged or wrong, email info@soulistiq.com with your order number and we will replace it or refund it. You will not pay return postage for a mistake that is ours.

The full terms

1. Despatch

Goods should be despatched within three business days of ordering. If an item is out of stock and we are unable to despatch within five business days, we will advise you by email as soon as possible after receipt of your order and offer you a full refund or partial shipment of your order.

Delivery times and estimates are subject to receipt of an order before the daily cut-off point. Find out more about our delivery costs and arrival times.

All goods purchased by you will be delivered within 30 calendar days of our order confirmation unless otherwise agreed.